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CTR Coordinator

GenomeDx Biosciences is a dynamic entrepreneurial molecular diagnostics company focused on cancer genomics. Whether in the cloud with big data, or on the phone with patients, our innovators are working hard to deliver usable genomic information into the hands of physicians and patients: information for life.

Our team is constantly learning from each other, from patients and from urologic oncology professionals in world-renowned cancer institutions. Our team works in multi-disciplinary, collaborative project teams that enable us to respond effectively to an evolving, growing, data-driven environment.

We are currently seeking a dynamic a CTR Coordinator to join the team in San Diego.  

GenomeDx Innovator Profile

The CTR Clerk’s primary responsibility is to provide accurate tracking and submission of the Decipher® Certification and Training Registry (CTR). This individual must work closely with the GenomeDx sales, marketing, billing, compliance, ancillary departments and supervisory personnel to employ a team approach.

If you think you have what it takes to be part of an elite group of entrepreneurial innovators we invite you to consider joining the GenomeDx team.

What you are great at doing: 

  • Generate, distribute and collect monthly/quarterly client letters and CTR forms
  • Work cross functionally within departments to compile and maintain CTR documentation per Decipher LCD
  • Submit documentation to Compliance Officer per LCD requirements on a routine basis
  • Enter any missing CTR information into Laboratory Information System (LIS)
  • Generate and distribute month/quarterly  reports related to number of physician in our Decipher CTR program; how many physicians have completed training; number of patients with adverse events and any other requested reports
  • Communicate status updates or issues regarding CTR with sales team
  • Provide management team monthly updates
  • Performs all other assigned duties as directed by supervisor

What you need to be successful: 

  • Must be detail oriented
  • Type 50+ WPM
  • Ability to learn and apply knowledge of testing, operations, sales strategies and customer support philosophies.
  • Ability to navigate efficiently through, or have familiarity with, various laboratory information systems (LIS) and have high proficiency in Microsoft Office products (Excel, Word, Access and PowerPoint)
  • Independently handle routine transactions, makes decisions and resolves routine problems by working directly with sale reps, medical team, operations team and clients.
  • Experience in medical billing, reimbursement and familiarity with CMS
  • Successful track record of collaboration with others to solve difficult problems and drive business improvement

What you will bring to the team: 

  • Enthusiasm and an entrepreneurial spirit
  • Self-starter who can take direction and act independently 
  • "Team player" with demonstrated track record of collaboration with others to solve difficult problems and drive business improvement
  • Ability to empathize with, actively listen to, and deal sensitively and professionally with internal and external customers
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