GenomeDx Biosciences is a dynamic entrepreneurial molecular diagnostics company focused on cancer genomics. Whether in the cloud with big data, or on the phone with patients, our innovators are working hard to deliver usable genomic information into the hands of physicians and patients: information for life.
Our team is constantly learning from each other, from patients and from urologic oncology professionals in world-renowned cancer institutions. Our team works in multi-disciplinary, collaborative project teams that enable us to respond effectively to an evolving, growing, data-driven environment.
We are currently seeking for a dynamic Customer Support Supervisor who will work as part of a team for external and internal parties including health care professionals, cancer patients, and field-based sales representatives to join the team in San Diego.
GDx Innovator Profile
The Customer Support Supervisor's primary responsibility is to provide support to all GenomeDx internal and external customers, including the Chief Commercialization Officer, VP of Sales, VP of Marketing, Sales Team, Operations Team and Medical Staff in the routine functions to ensure client satisfaction and appropriate records and materials management are consistently maintained. This individual must work with staff to employ a team approach and oversee special projects assigned by manager. The individual is responsible for daily operations of the domestic and international customer support, patient support and sales support team.
If you think you have what it takes to be part of an elite group of entrepreneurial innovators we invite you to consider joining the GenomeDx team.
What you are great at doing:
What you need to be successful:
What you will bring to the team: